Think for a moment about how you respond to what’s happening around you. Many times you probably don’t give a conscious thought to your responses. There’s a difference between reaction (unconscious) and response (thoughtful and conscious). When we move from reaction to response, it indicates a shift in our mindset around what it means to … [Read More]
Do you dress the part of a leader and professional? What does your physical presence exude? In addition, do you treat every communication, spoken or written, as an opportunity to showcase how well you organize your thoughts and articulate yourself? Do you sound like a leader? In this guest post on TD.org, Amy Franko delves … [Read More]
“Amy Franko [and Impact Instruction were] great in helping The IBM Summit Program organize and define the strategy and task at hand regarding our enablement offerings. [Amy] is an excellent leader demonstrating strong facilitation skills and organizational skills, ensuring we identified the gaps and defined the content that is necessary for our program. [Impact Instruction] has managed to truly understand our issues and the immense complexity that exists with all the moving parts of the program. We look forward to working with [Impact Instruction] in 2014 and beyond as they have proven to be a valuable asset to us thus far.”
– Andres Quintana
Sales & Technical Sales Manager
Amy presented at a professional women’s networking group called W.I.N. (Women In the Neighborhood). It’s a collaboration of professional women across an accounting, bank and law firms. Amy’s message was infused with advice that was very tangible for professional women. A lot of what she addressed “hit home” to the working woman; one could easily tell that she personally understood the challenges and successes each of us face along the way. Her message was simple: hold tight to your integrity and defend your convictions – with class. It was a very profound presentation and we all walked away with value.
– Kim Phillips
Schneider Downs & Company
It has truly been a pleasure working with Impact Instruction. Their knowledge and expertise has helped my organization to both increase our utilization of and improve the quality of data collected in our CRM. Amy Franko was able to bring the expertise from a number of her associates to ensure we were receiving advice and support from the subject matter experts. Running the cost analysis on our last project, it was not only more cost effective to outsource to Impact Instruction, but the end result far exceeded our expectations and capabilities.
– Paul Marino
Operations and Service Delivery Executive